- Our 'thorough' clean will involve the thorough top to bottom dusting, wiping, vacuuming and mopping of all rooms. Bathrooms and Kitchens will be thoroughly cleansed.
- Our 'quick clean' involves the dusting and/or wiping of horizontal surfaces and the vacuuming and/or mopping of floors.
- We can plan for designated rooms to be cleaned on a 'quick clean' basis and then at agreed intervals receive a 'thorough clean'.
- Certain tasks, such as the pulling out of beds and sofas (where appropriate) and the wiping down of certain tiled areas, can be completed on a rota basis. Please advise if you require any rota items completing on a clean.
- Interior windows can be cleaned on a rota basis, however, if required we will clean them all at once.
- We can plan your service so that we do specific tasks. We can do all the heavy cleaning or provide a more 'housekeeping' role such as washing, change bedding, general tidying a 'helping hand'.
- Our teams can provide ironing services, but we cannot provide a full guarantee for these services.
- We are happy to work with you in prioritising the areas we clean, so that you get the maximum benefit from our time and services.
- We prefer to work to your list of cleaning requirements or a Cleaning Schedule.
- We will arrive on any agreed date but cannot specify a time. We are able to work between 8:00a.m. and 4.00p.m.
- Bookings are made by the 'maid-hour' and therefore we cannot guarantee completion of the clean.
- We charge strictly by the hour for each maid, a 'maid-hour' e.g. a typical 4-maid hour clean would generally be completed by either 1 or 2 staff for either a 2 or 4 hour duration.
- Our minimum service period is only 2 'maid hours'. Bookings can be made for the minimum period plus increments of ½ 'maid hours' thereafter.
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